Background & Experience

Pamela Owen is a strategic and senior consultant with over 35 years of experience working with CEOs, CFOs, CHROs, and other executive and Human Resources leaders. Her mission is to be a trusted advisor to companies of all sizes and industries to reduce the cost of providing employee benefits while increasing health and wellbeing outcomes, productivity, and performance.

Her diverse and extensive employee benefits consulting background includes but is not limited to, experience with strategic plan design, point solutions, population health management, health data analytics, value-based benefits, and care, reference-based pricing and other funding alternatives, communications, and mergers and acquisitions.

This experience is leveraged with creativity to deliver sustainable cost savings, synergies, and improved health outcomes and performance for clients and their employees. Clients are engaged using a holistic approach to improving overall company performance. This includes bridging the gap between benefits and business and linking teams and stakeholders in a unified goal toward the optimal health and wellbeing of employees and the companies they work for.

Top 50 Women Leaders in Tennessee 2023 - Women We Admire

Gallagher

Sep 2022 - Nov 2023 (1 year 4 months)

Ms. Owen worked with large and medium employers and healthcare companies to provide strategic and specific employee benefits consulting to maximize the value of their investment in their unique population. She assisted with the implementation of reference-based pricing for a major healthcare provider, setting the stage for implementing a value-based care program for their own employees. She also provided innovative consulting on new approaches to navigating and improving the healthcare system from the standpoint of employers, providers, and patients toward true value-based benefits and care. 

Buck, A Gallagher Company

Apr 2016 - Sep 2022 (6 years 6 months)

As a Principal and Senior Consultant with over 30 years of experience, Pam was responsible for helping employers realize the greatest return on one of their largest investments: their people. Her diverse background gives her a unique perspective on Employee Benefits Consulting. She was the lead Merger and Acquisitions (M&A) senior due diligence, integration, harmonization, and implementation consultant and a key Population Health Management advisor and consultant.

Population Health Management uses healthcare data to find new insights and actionable meanings. By organizing, consolidating, and translating data, healthcare data can be analyzed and benchmarked against HEDIS measures, cohort analysis, practice management standards, risk stratification, and predictive modeling to understand true healthcare opportunities and challenges. This perspective enables Ms. Owen to design and implement plans and programs that take advantage of many opportunities for hidden synergies, sustainable savings, improved health outcomes, greater productivity, talent attraction and retention, and, ultimately, better company performance.

Ms. Owen was sourced throughout the company as a subject matter expert to work on companies with 500 employees to 250,000 employees to provide ideas and solutions that would substantially reduce costs with minimum cost shifting to employees.

TruHealth Benefits

Jan 2000 - Apr 2016 (16 years 4months)

Ms. Owen provided strategic, senior employee benefits, merger and acquisition, and population health management consulting to employers, private equity companies, and business management consulting companies. Most engagements were project-based and by contract with private equity, business management consultants, and direct with employers, and are still under NDAs for disclosure. Ms. Owen helped these medium to large companies and private equity reduce employer costs by several million dollars overall with minimal to no shifting of costs to employees.

Jun 2014 - Mar 2016 (1 year 10 months)

TruHealth Benefits and Pamela Owen were contracted by Alvarez & Marsal Risk Management Advisory Services as Senior Director to assist with a large and complicated acquisition and ultimate merger of four healthcare companies. This extended project called on Ms. Owen’s 25 years of experience and diverse expertise for due diligence, synergy identification, optimization, harmonization, and integration of benefits programs cost-effectively designed with unique funding alternatives and value-based benefits design. The initial synergy savings was estimated at $1.5M, with the resulting synergy at $5M. Over the next three years, the medical trend rate went from 8% in 2014 to -3% at the end of 2017.

Oct 2011 - Jun 2014 (2 years 9months)

TruHealth Management and Ms. Owen became a vested partner with MHE to create one of the country's first direct-to-employer value-based care solutions. Using a patient-centered approach, MHE would reposition, then empower employers and primary care physicians through a virtual patient centered Health Information Exchange (HIE) that engaged and aligned with covered members for managing healthcare costs and improving healthcare outcomes. MHE was well before its time in the marketplace but established a strong foundation for value-based benefits and value-based care for the future. 

 Mercer

1998 - 2000 (2 years)

Ms. Owen worked with companies with 1,000 to 100,000 employees, providing health and welfare benefits consulting, emphasizing converting benefits expense to a return on investment. This was accomplished by linking business goals with benefits and HR goals, cost containment and management, and identifying cost drivers and incenting behaviors that would drive positive utilization.

Ms. Owen also collaborated with Mercer Management to gain important business insights toward linking business goals and objectives to human resources and benefits strategy. Clients included Allstate, Heidrick & Struggles, Elkay, and other well-known companies.

Buck, A Gallagher Company

1992 - 1998 (6 years)

Ms. Owen was the managing practice leader of the Los Angeles and Chicago Health and Welfare consulting practice. There, she provided consulting advice to mid-sized and larger companies on best-in-class healthcare cost management trends, including disease management, preventive services, wellness initiatives, unique plan design, alternative risk management, reference-based pricing, and flexible healthcare delivery. 

Ms. Owen tripled the number of clients within two years while managing revenue of over $5 million by building trusting relationships, which considerably reduced employee benefits costs while improving retention and attraction with competitive and unique benefits offerings. Clients included Walt Disney, US Borax, Golden Nugget, CalPERS, CRH (Oldcastle), and many other well-known companies.